Guest Arrivals
Please plan on arriving at least 15 minutes prior to your first treatment. This will allow time to check-in, change, complete your guest profile, and familiarize yourself with our spa. We will provide you with a luxurious robe, slippers, and private lockers for your convenience. Please leave all valuables at home, as Rivage Day Spa is not responsible for items lost, stolen or misplaced. Delayed arrivals will limit the time of your spa experience, so in consideration of other spa guests, your time may be adjusted accordingly, and the full price of your service will be charged.
For the comfort and safety of our guests and our staff, a friendly reminder that children are not permitted, for any reason, in our treatment rooms. We appreciate you helping us make Rivage a peaceful and relaxing space.
Cancellations & Rescheduling
We have a 24-hour Cancellation Policy for all appointments. If you cancel, reschedule, or do not show the day of your appointment, the card on file will be charged for the entirety of the services scheduled.
Late arrivals: We cannot extend your time to accommodate guests scheduled after you. The full price of the scheduled service will still be charged.
**Service pricing subject to change without notice.
Gratuities
If you choose to provide gratuity for your technician, cash is preferred. Gratuity cannot be taken from a gift card, or account credit. If you are planning to use any gift cards towards your visit, gift cards must be present in order to redeem.
Parking
Monday- Saturday: We always recommend parking in the Pierce or Peabody parking structures. We do not recommend parking in any metered spot as they are only an hour max.
The City of Birmingham has valet services located right in front of our neighbor building, The Daxton Hotel. Valet is $5 for the first two hours and $5 every hour after that.
Sunday Parking: Parking is free in the structures and meters on Sundays. However, we always recommend using the Pierce or Peabody parking structures.
The City of Birmingham has valet services located right in front of our neighbor building, the Daxton Hotel. Valet is $5 for the first two hours and $5 every hour after that.